Follow the steps below to submit a support request through our client portal.
Visit the client portal and sign in to your account:
https://my.vnetindia.com/index.php?rp=/login
After logging in, click Support from the main menu.
Fill in the required information:
Once you have completed the form, click Submit to create the support ticket.
Your support ticket will be created successfully, and you will receive a unique Ticket ID (also referred to as an Incident ID).
If you are communicating with our team via Live Chat, please provide the Ticket ID so we can quickly locate and assist with your request.
Note: Please create one support ticket per issue. If you have multiple unrelated issues, open a separate ticket for each one. This helps us assign your request to the appropriate team and ensures faster resolution.
