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Features of WHMCS Knowledgebase Articles can be organized into various categories in...
How to Open a Support Ticket in the Client Portal
How to Open a Support Ticket in the Client Portal Follow the steps below to submit a support...
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Vault Instructions
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How to use your Secure Vault
Open the vault
from this panel or the Secure Server Vault page.
Enter your 4-digit PIN
on the keypad. Default PIN for new accounts is
1234
— change it after first login.
Download files
uploaded by your hosting provider (server details, credentials, PDFs, etc.).
Lock the vault
when finished, or it will auto-lock after 30 minutes of inactivity.
Forgot PIN?
Click
Reset PIN via Email
, enter the 6-digit code sent to your email, then set a new PIN.
Never share your PIN. Files are encrypted behind your PIN and only you can access them.
